My credit card was charged but I haven't gotten my BUX

Deposits should be credited instantly, or at most within a few minutes. If it's been over an hour and you haven't been credited, open up a ticket so we can check it out.

Note: Providers can place a "payment hold" on your account, it doesn't necessarily mean you've been charged. If the transaction failed in the end, your money should be refunded by your bank the next day.

Apr 4, 2021

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