Payment Providers

  • Can I pay with Paypal?

    No, we do not accept Paypal deposits directly. However, you could buy a BUX Gift card from Kinguin, and you can pay with Paypal.
  • Can I pay with PaySafeCard?

    No, we do not accept PaySafeCard deposits directly. However, you could buy a BUX Gift card from Kinguin, and you can pay with PaySafeCard.
  • Do you accept Prepaid or Virtual Cards?

    Yes, you can pay with a Prepaid or Virtual card. Please keep the proof of purchase at hand. If your transaction gets flagged, we may need some additional verification from you about it.
  • My credit card was charged but I haven't gotten my BUX

    Deposits should be credited instantly, or at most within a few minutes. If it's been over an hour and you haven't been credited, open up a ticket so we can check it out. Note: Providers can place a "payment hold" on your account, it doesn't necessarily mean you've been charged. If the transactio...
  • Where is my Voucher Code from Kinguin and how do I redeem it?

    Clicking on this icon will take you to your Kinguin Inventory: You can redeem your BUX Voucher code in the top right section of the Deposits page.
  • Why I can't deposit via credit card?

    Our providers may have restrictions or an antifraud system on their side as well. Additionally, there are daily limits so if try to deposit a lot of times during a 24 hours window, you might not be able to deposit again. If your payment fails, you should be receiving an error message in the last...